Recent Articles

Below are our most recent articles.
Wednesday, 01 July 2015
Have you recently had an exceptional customer service experience? In a time when busyness is a way of life, if you can capture your customer’s attention through a simple “act of thoughtfulness” you will create a lasting, positive impression. — Read Article
Posted by: Marie Posa
Friday, 05 June 2015
The New Year kicks in and we get all fired up and motivated - we are going to make changes at work and in our personal life; we set goals, we make plans, we make lists… — Read Article
Posted by: Marie Posa
Saturday, 02 May 2015
What are your key stumbling blocks when it comes to time management? Is it your habits, staff habits or unrealistic expectations by the company? — Read Article
Posted by: Marie Posa
Wednesday, 08 April 2015
Winter seems to bring out the worst in people – we are tired, possibly have a cold or a flu bug, feel more re-active and less tolerant, and minor incidents push our buttons. — Read Article