Customised Mentoring & Coaching

Customised one-on-one training is a very effective method of developing skills and generally delivers quick results, saves time and is cost-effective.

It’s the perfect solution for busy managers and staff who need to develop skills but don’t have the time to attend training seminars.

Here is an outline of the process we follow with one-on-one training:

  1. We are briefed on the issues and areas of development which are relevant to the person’s role.
  2. All communication is strictly confidential.
  3. The training session is generally 2 hours. Because individual training is very targeted, a sizable amount of information can be covered in a two hour session.
  4. At the end of the session the person will have specific tasks to work on over the coming weeks. This will enable them to apply the strategies in real work-time, and provide a building-on effect for developing their skills.
  5. Two follow-up phone calls are made to reinforce the skills covered, and ascertain the person’s progress in applying content covered during the training session. This will be at two weeks and at a month.
  6. The number of sessions undertaken will depend on the skills being developed. Sessions are personalised to deliver maximum value.

​​​​​​​​​​​​​​Most common use of 1:1 training for skills development:

  • Leadership and being the role model for workplace practices
  • Leadership – moving from team member to team leader position
  • Dealing with staff effectively and managing expectations
  • Assertiveness in dealing with issues with managers/colleagues or individual staff
  • Performance management
  • Business writing - emails, reports
  • Effective communication – across all levels (up, down and across)
  • Time management with focus on planning and prioritising what’s important
  • Presentation skills – from newbies to the seasoned presenters, who want to sharpen their skills

​​​​​​​Who will benefit from this type of training?

  • Managers who want to upskill in specific areas, but don’t have time to attend full day courses.
  • Team Leaders & Supervisors, new to the role, require support to upskill quickly in specific areas e.g. prioritizing time, managing staff.
  • Individuals, regardless of their role, who want to upskill in specific areas and prefer to do it outside the workplace.

What people say about our 1:1 mentoring & coaching

"My one-on one-coaching sessions have equipped me with the perfect platform to develop my leadership. Sessions were catered specifically to my needs, and coached in a way that empowered me. Providing me with the confidence to implement strategies, which has seen a significant amount of success across my teams. The ongoing support and coaching outside of the sessions has also kept me accountable and supported throughout my journey."

Supervisor with 27 direct reports - Medical Centre (4 sessions, 1 month apart)
 

“The mentoring sessions were just what I needed to get a fresh perspective on issues with my staff and one manager. Marie is very knowledgeable and was able to zero in on what the real issues were and provide strategies for dealing with them. She set clear steps and strategies I was able to apply straight away. This resulted in a noticeable reduction in my stress levels, I didn’t realise just how wound-up I had become!”

Financial Manager with 8 direct reports - Food Company (3 sessions, 1 month apart)
 

“Doing presentations is a requirement of my job that I really loath. I found the coaching helped me to gain control over my content (much more professional now) and my nerves. I’m more relaxed now and the format really works for me. Highly recommend this form of training if you want to improve your presentations and your delivery.”

Executive - Electrical Company (2 sessions, 2 weeks apart)
 

“The 1:1 sessions have been invaluable to me and how I handle my role. The processes and strategies I applied really worked and my staff and my boss have seen big changes in me. My confidence meter has gone up 200%. Thanks Marie, you’re awesome to work with, can’t recommend your training highly enough.”

Team leader with 4 direct reports – Health Centre (6 sessions, 2 months apart)