This comprehensive one day course is full of practical strategies and insights that really work, which you can apply the very next day in the office.
Understanding the responsibilities and opportunities of the Executive/Personal Assistant Role
Problem Solving
Developing the Leader in You
Working with Others
Handling Stress & Pressure
| 2023 Course dates for Auckland | 15 February | 18 May | 10 August | 16 November |
| Investment: |
Standard Fee: $650 + GST Early Bird Fee: $595 + GST Early Bird Cut Off Dates: 15 January | 18 April | 10 July | 16 October |
| Duration: | A one day course, starting at 9.00am and concluding at 4.00pm. |
| Location: | Registered course attendees will be provided with full venue details. |
| Limited Numbers: | Course numbers are limited to 10 participants. Please register early to avoid disappointment. |
| Inclusions: | Highly experienced trainer, a comprehensive manual, ITS Certificate of Achievement, lunch and refreshments. |
This practical course is customised to the needs of today’s Executive Assistants, Personal Assistants and Senior Secretaries. The course is packed full of strategies for working effectively with Managers, clients and team members.
Attendees are shown how to take ownership of their role and in turn, gain greater understanding of their responsibilities within their business, how to communicate effectively, be positive role models and deal with issues in a timely manner.
An exceptional Executive or Personal Assistant can contribute in significant ways to their boss’s productivity and therefore is worth many times his or her salary. Excellence is doing ordinary things extraordinarily well – this invaluable short course is designed to heighten the level of the attendees’ knowledge, skills and value of the role of Executive or Personal Assistant. It will provide you with tools and techniques to become a highly sort after, valued and respected member of your business or organisation.
“Brilliant, very engaging. Information on problem solving, working styles and managing stress was particularly useful. Going back to work with great new ideas.”
“Very good and informative. Assertiveness, time management and dealing with difficult people was the most enjoyable part but was impressed by all of it.”
“Great, very interactive. This course was excellent and I will be taking away great work & life skills. Highly recommend it.”
“Everything I learnt today is vital to my role & position. Marie, everything you covered today was everything I needed to know and MORE!! Thank you.”
“I was very impressed – the best training and trainer I have ever had on a course. This has made me wake up and showed me how to start developing my career and ways to improve myself.”
“This course was great. Understanding different working styles, how to manage stress and handle difficult people was really helpful and will make my job easier.”
“An excellent course which covers essential topics. Not only informative in dealing with the workplace but also personal life. Course was full on but not at all boring & tiresome like some courses.”
“Thank you for and excellent course, very helpful and relevant to my workplace situations.”
“Everything the course covered was a great help. Managing stress levels, working styles & handling office politics gave me useful information which I can apply in the office.”
Innovative Training Services (ITS) is a nationwide training provider. For any enquiries, tailored in-house courses or for providing training outside Auckland, please contact us direct by emailing: [email protected] or call (09) 360 3252.
