Training Options & Courses

Do members of your management or executive team excel in some aspects of their role but under perform in other areas of responsibility? We have a wide range of modules; each focused on building management capabilities and enhancing leadership skills. We can tailor an in-house workshop for you or provide individual coaching.

We have a series of high-impact modules focused on improving specific leadership skills. If you’re not getting the results you want, then we have the training and tools to help you. We can tailor an in-house workshop on Leadership for your management team or provide individual coaching for your managers.

Gain greater understanding of personality and individual work styles. Learn how to work more effectively with others even when their personality, temperament and working style is totally different to yours.

This training is designed to create team unity and improve team performance. We can tailor an in-house course for your team to meet your training objectives. You can select from a range of modules; each focused on specific areas of team effectiveness and co-operation.

Maintaining focus, staying productive and managing stress are prime concerns for the 21st century workplace. We can tailor an in-house workshop for your managers & staff which will provide the tools to increase personal productivity and enhance the workplace harmony.

Do you find yourself going to bed tired and waking up tired? Do you find it hard to focus and find yourself being grumpy with even the smallest of things becoming irritating? If this sounds like you then training on how to manage stress, handle pressure and get a work life balance will make a significant difference to your life.

Are you caught in the urgent trap? Are you always against the wall with deadlines? Do you feel overloaded and worn out? Do you often find yourself procrastinating or choosing easy tasks over complex important ones? Or, do you simply seek the tools to supercharge your time and effectiveness.

This comprehensive course builds on our half-day ‘Key Elements of Time Management’ course and is full of practical strategies to focus attention and make it easier to put competing tasks into perspective.

If you’re serious about writing emails that are reader-friendly, clear, concise, and get the outcomes you’re looking for; then this is the course for you.

This course provides tools for problem solving, self-management, positive assertivness and conflict resolution. These will enable the participants to deal confidently and competently with conflict situations, and to create win/win outcomes.

The training provides formats for all written communications. This ensures that communication is clear, concise, reader-friendly and professional. The participants are shown how to avoid common writing pitfalls. They are introduced to the three stage writing process and principles of effective writing.

A series of high-impact modules which develop key skills for senior Secretaries and PAs. The training is interactive, uses case studies, provides opportunities to ask questions and to discuss current role challenges.

This course is for Receptionists and Customer Service Personnel. The course covers the key skills needed to engage with all phone callers and visitors, in a professional manner.

This course will provide you with skills to plan and deliver professional, convincing and effective presentations. The training style is relaxed and some supportive coaching will be provided.